Project acronym: MaaS4EU

Project title: End-to-end Approach for Mobility-as-a-Service tools, business models, enabling framework and evidence for European seamless mobility

Duration: 2017-2020

Source: Horizon 2020

Funding: 3.660.256 Euro




An emerging trend towards seamless mobility is the integration of on-demand modes into public transport leads to the Mobility-as-a-Service (MaaS) concept. MaaS is a user-centric, intelligent mobility distribution model, in which user needs are met via a single platform and are offered by a service provider, the mobility operator. Presently there are no established frameworks and quantifiable evidence about MaaS costs and benefits, users’ needs, as well as its influence on travel patterns and car ownership of various user groups.


The main goal of MaaS4EU is to provide quantifiable evidence, frameworks and tools, to remove the barriers and enable a cooperative and interconnected EU single transport market for the MaaS concept, by addressing challenges at 4 levels: business, end-users, technology and policy. This will be achieved by defining sustainable business models that support the cooperation across transport stakeholders, understanding user needs and choices, implementing the required technological infrastructure (MaaS mobility hub) and identifying the enabling policy and regulatory frameworks. The project will provide quantifiable evidence about MaaS costs and benefits in 3 real-life, complementary pilot cases, demonstrating the concept in urban, intercity and cross-border trips.